Questions About Cleaning? We’re Here To Help
Find helpful answers about our cleaning services, scheduling, service options and what to expect when working with Urban Home Guide.
We provide cleaning solutions for homes, apartments and other spaces, including regular and detailed cleaning services.
01 What cleaning services do you offer?
Urban Home Guide offers cleaning options for different needs, including home cleaning, deep cleaning, apartment cleaning, construction cleaning, recurring cleaning, move-in or move-out cleaning and Airbnb cleaning.
02 How do I request a cleaning quote?
Visit our Contact page and share a few details about your property, the type of cleaning you need and the best way to reach you. Our team can then respond to your enquiry.
Request a Quote →03 Do you provide recurring cleaning services?
Yes. Recurring cleaning is intended for customers who want their space maintained on a regular schedule instead of arranging a one-time clean each time.
04 Can I book cleaning for an apartment?
Yes. Apartment cleaning can be selected for compact living spaces, individual units and properties that need regular or more detailed cleaning care.
View Apartment Cleaning →05 What is the difference between regular and deep cleaning?
Regular cleaning focuses on routine upkeep and commonly used areas. Deep cleaning is more detailed and is better suited to spaces that require additional attention across surfaces, fixtures and less frequently cleaned areas.
Explore Deep Cleaning →06 Do you offer move-in and move-out cleaning?
Move-in and move-out cleaning can help prepare an empty or changing property before occupancy or after belongings have been removed. Contact the team with details about the property and cleaning requirements.
07 Do you provide post-construction cleaning?
Yes. Construction cleaning is intended for post-renovation or post-construction spaces that need dust, debris and finishing clean-up before normal use.
View Construction Cleaning →08 How should I prepare before the cleaning team arrives?
It helps to remove personal clutter, secure important items and make the areas that need cleaning reasonably accessible. If there are special instructions or surfaces that need particular care, share those details beforehand.
09 How long will my cleaning service take?
Cleaning time depends on the size and condition of the property, the service selected and the amount of work required. Share your space details when requesting service so the team can better understand the job.
10 Do I need to provide cleaning products or equipment?
Product and equipment requirements can vary by service. If you have preferred products, sensitive surfaces or specific requirements, mention them when arranging your cleaning so everything can be confirmed beforehand.
11 Can I choose which areas of my property need attention?
You can explain your priorities when making an enquiry. Share which rooms, surfaces or problem areas need the most attention so the cleaning requirements are clear before service.
12 How can I contact Urban Home Guide?
You can contact the team through the Contact page, by email at info@urbanhomeguide.com or by phone at +92 (309) 8111 437 .
Need More Help With Your Cleaning Enquiry?
If you could not find the answer you were looking for, tell us about your space, cleaning needs or scheduling question and our team can help you with the next step.
Reach out by phone, email or send your cleaning enquiry through our Contact page.